Shipping policy

Thank you for visiting and shopping at Union Spares. Following are the terms and conditions that constitute our Shipping Policy.

Business Information

Union Spares is a UK-based professional supplier of high-quality appliance spare parts. Union Spares is a subsidiary of Bartons Electrical Services Ltd

Shipping & Fulfilment Information

We believe in being fully transparent about how your order is handled.

All products are stored and shipped by our trusted UK-based fulfilment partner located in Cardiff, United Kingdom. While our supplier manages inventory storage, packaging, and dispatch from their Cardiff warehouse, we remain responsible for customer service, order support, and your overall shopping experience.

Orders are processed promptly, and all shipping timeframes shown on our website are accurate and reflect the actual delivery estimates from our Cardiff fulfilment centre. Tracking details are provided once your order has been dispatched so you can monitor your delivery with confidence.

This fulfilment model allows us to maintain product availability, ensure efficient UK shipping, and provide reliable service while focusing on customer care and support.

If you have any questions about your order, our support team is always here to help.

Order Processing Time

All orders placed with Union Spares are processed within 0–1 business days (excluding Sundays and public holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates & Delivery Estimates

Union Spares offers
Royal Mail (Express): £4.99 per order.
Royal Mail (Standard): £4.49 per order. on all orders to the United Kingdom.

After your order has been processed, The estimated transit time for delivery is
Royal Mail (Express): 1-2 business days
Royal Mail (Standard): 2-3 business days

Please note that these are estimates and actual delivery times may vary due to unforeseen circumstances or carrier delays. Delivery delays can occasionally occur.

Shipping Destinations

Union Spares currently ships exclusively to the United Kingdom.

Shipping Carriers

We partner with reliable carriers to ensure your order reaches you safely and efficiently. Our primary shipping partners include Evri, DPD UK, Yodel and Royal Mail.

Shipping Cut-off Time

Orders placed after 3:00 PM (GMT+00:00) London Time will be processed the following day.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 7 business days of receiving your shipping confirmation email, please contact us at contact@unionspares.co.uk with your name and order number and we will look into it for you.

Contact Information

If you have any questions about your order or our shipping policy, please contact us:


Business Information

Business name: Bartons Electrical Services Ltd
Trade Name: Union Spares
Business Phone: +44 1773 872167
Email: contact@unionspares.co.uk
Address: 27 Morton Road, Pilsley, Chesterfield, S45 8EE, United Kingdom
Business Hours: Monday - Saturday: 09:00 - 17:00 Sunday: Closed
VAT NUMBER : 580899092
COMPANY REG: 08410034